Privacy policy

Introduction

This privacy policy applies between you and user of this website, RantCell Pro App owner and provider of this Website. RantCell is a venture of Megron Tech Limited, a company registered in England and Wales with registered number 07354880 and whose registered office is at Unit 47, Basepoint Business Centre, Rivermead Industrial Drive, Swindon SN5 7EX, United Kingdom. RantCell takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.


1. In this privacy policy the following definitions are used:

Data Collectively all information that you submit to RantCell via Website, RantCell Pro App. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
Test Data Non personal information collected through RantCell Pro App as defined in privacy policy.
RantCell or Us RantCell, a venture of Megron Tech Limited, a company incorporated in England and Wales with registered number 07354880 and whose registered office is at Basepoint Business Centre, Rivermead Drive, Swindon SN5 7EX, United Kingdom;
User or you Any third party that accesses to Website and is not either (i) employed by RantCell and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to RantCell and accessing the Website in connection with the provision of such services;
Website The website that you are currently using RantCell and any sub-domains of this site unless expressly excluded by their own terms and conditions.
RantCell App The Android or iPhone App which is available for free in Play Store and App store to download. This App does not require user registration to use the services available on app.
RantCell Pro App RantCell Pro app can be downloaded through link provided by Megron Tech Limited, to download please contact RantCell Support. This require user registration to use the services on app. RantCell Pro App can be used in conjunction with RantCell website.

2. In this privacy policy, unless the context requires a different interpretation :

  • The singular includes the plural and vice versa;
  • References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy.
  • A reference to a person includes firms, companies, government entities, trusts and partnerships.
  • "Including" it is understood to mean "including without limitation".
  • Reference to any statutory provision includes any modification or amendment of it.
  • The headings and sub-headings do not form part of this privacy policy.

3. This privacy policy applies only to the actions of RantCell and its users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to any links we may provide to social media websites or payment gateways etc.


4. We may collect the following data, which includes personal data from you:

  • Operating system (automatically collected);
  • Speed test (upload and download speed test results), SMS test, ping latency test results. Mobile network information such as operator name, cell signal strength, cell information, mobile network types such as 2G, 3G, 4G and CDMA and location information, Wi-Fi test results and call test results. (Note: Test number of B party number information is not shared or sent to RantCell. Call setup time and failed scenarios such as dropped call, call setup success rate and information about the device such as make and model, IMEI number unique identification of mobile and android version.
  • No personal identifiable information will be collected on RantCell Free App.
  • d.Personal information is collected when you setup a trail on paid or enterprise versions via RantCell Pro App or from RantCell website.
  • In each case, in accordance with this privacy policy.
  • Information collected are as follows
    • First Name
    • Last Name
    • Registered e-mail id
    • Phone number
    • Company Name
    • Country
    • Address
    • City
    • State
    • ZIP/Postal Code
  • In each case, in accordance with this privacy policy (compliant with GDPR) RantCell may collect this information in a variety of ways i.e., through our website, e-mail’s and phone call.
  • Data will be stored in different places in internal IT systems (including e-mail) and secured public cloud (Amazon AWS services).

5. We need personal information to create a user account on RantCell servers to enable user to use services offered and to provide support services and contact on any promotion offers on RantCell services.

6. For purposes of the Data Protection Act 1998, RantCell is the "Data Controller".

7. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your personal data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.

8. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • Contact for services and marketing promotional offers purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
  • May sell the network test data information excluding personal information.
    In each case, in accordance with this privacy policy.
  • Electronic communications by way of product release/product update/product support information and emails to our registered customers. This may be in the form of a technical newsletter for the purposes of keeping our customers up to date with our latest product update.

10. RantCell may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.


11. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.


12. RantCell may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of RantCell. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

13. We may also disclose Data to a prospective purchaser of our business or any part of it.

14. In the above instances, we will take steps with the aim of ensuring your privacy is protected.


15. Your information may be shared internally to provision the services and support services. We will not share your data with third parties, unless we are legally required to do so.


16. To use all features and functions available on the Website, you may be required to submit certain Data and payment.


17. Data security is of great importance to RantCell and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

18. We take the security of your data seriously. We have internal controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by us in the proper performance of our duties. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

19. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.


20. If your business with RantCell is unsuccessful or successful, we will retain your data on IT systems with your consent.

21. Your rights

As a data subject, you have several rights. You can:

  • Access and obtain a copy of your data on request;
  • Require the organisation to change incorrect or incomplete data;
  • Require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; Object to the processing of your data where RantCell is relying on its legitimate interests as the legal ground for processing.
  • If you would like to exercise any of these rights, please contact support@rantcell.com
  • If you believe that the organisation has not complied with your data protection rights, you can complain to the Information Commissioner.

22. You are under no statutory or contractual obligation to provide data to RantCell we will not be able to offer any product/services/updates of RantCell.


23. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.

24. If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.


25. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

26. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

27. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

28. This privacy policy is governed by and interpreted according to English law. All disputes arising under this privacy policy are subject to the exclusive jurisdiction of the English courts.


29. RantCell reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact RantCell by email at info@rantcell.com.