Does your business have 100's of phone lines where your customers try to reach you, and do you need a phone line for monitoring software to ensure service is available 100% of the time?
Are you sure if all your customer contact centre monitoring software having accurate KPIs on the availability of phone lines, do you want to test the availability contact centre numbers from a real user perspective? Are you sure of not missing any service call for your customers?
If so, why not use RantCell Pro App which is compatible with Android smartphone - saves time, improves efficiency! Use RantCell auto call software.
An assured automated solution to validate more than 100's of numbers available through our system 24/7.
Short number service – Toll-free numbers, customer care numbers, and unique virtual numbers.
Execute multiple call tests on single / multiple devices (via GSM dialler software app), trigger call test in sequences with more than hundreds of B party numbers.
Autonomous monitoring and availability of customer contact centre numbers and active alerts (Alarms) when customers are unable to reach service numbers using auto call software.
Monitor and analyse availability of each number of contact centres so that your customers are able to reach anytime.
Increase your customer contact centre number availability.
Get active alarm notification whenever there is an interruption in customer contact centre numbers.
Generate reports on the availability of customer contact centre number and improve service availability.
IVR automation testing tool
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