Regulators are in charge of ensuring that mobile operators adhere to terms of their licenses. Among the obligations included in the licenses, are standards for coverage, quality of service and quality of experience for voice calls and data transmission. Generally, regulators need current monitoring tools that require running field-tests by specialized personnel and equipment or relying on operators' data and reports.
As an example, mobile operators provide regulators with simulations of their coverage throughout the country and basic quality parameters, by frequencies and cellular technologies such as 2G, 3G and 4G. These simulations do not necessarily reflect the actual coverage nor the quality of experience of the users. Plus, its practically impossible for telecom regulator to perform, example, 4G LTE drive test entire geography to get perception of national level network coverage for every operator in the country due to cost involved and technical skilled personnels required to perform such herculean tasks. These type of QoE measurements need to be carried out frequently as mobile networks are evolving and so are demands from mobile network consumers that keeps changing.
Processing of network performance KPI’s from every operator will require complex integration which leads to heavy investment on OSS solutions and maintenance costs.
In order to address these challenges, RantCell has come up with Crowdsourcing platform with crowdsourcing mobile testing, where in regulators can strengthen their supervision & monitoring capabilities, in particular by introducing an application that can be installed on end users' cellular handsets/end devices, and collect more reliable information regarding the quality of the service and network coverage map while keeping the user’s privacy.