OSS is used to monitor and manage large communications networks and to provide business support to the providers of telecommunications, data communication, and network services. OSS is a kind of automation system that can take information automatically from the cell tower such as network inventory, performance data, service provisioning, network configuration, fault management, etc.
The role of OSS in telecommunication plays as the back-end support system for all operational activities within a mobile network. OSS is essential to the 5G/4G network architecture of any mobile network that makes use of software to monitor, configure, and manage the operational activities within a network. Further, it monitors the performance of the network in the following ways.
These drawbacks can be addressed through crowdsourcing solutions.
OSS (Operational Support System) is required for all kinds of operational activities, which occur in the telecommunication sector - monitor, control, analyse and manage network; for example, the performance of the 5G/4G network. However, in recent years, telecom operators adopting smart crowdsourcing additional enrichment data on top of OSS data in identifying user experience issues and improving the quality of the network by optimizers. In addition, crowdsource platforms will save significant costs on drive testing and field testing. Crowdsourced data can be used not only in Radio Optimisation but also used in RAN Ops, Marketing, and Sales verticals of the network carrier. Conclusion is that OSS data is a must have for mobile network operators and crowdsource data will significantly enhance insights into real user experience on network which overall empower operators to provide superior network experience.
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