Communication networks play a crucial role in public emergency and disaster management – emergency communication network services are playing as a backbone in the prevention/mitigation of disasters/community emergencies (natural or human-caused). So, choosing an existing infrastructure 4G/5G wireless network with prioritized traffic is the best way to extend the coverage to provide solutions for emergency services.
Robust and high bandwidth network connectivity will benefit the first responders, such as police forces to contact the police control room, especially when handling a disaster, crimes, and other such offenses on a specific spot. For example, body cameras police are the best video streaming solution over 5G that will enable the police force presented in the control room to help those police personnel who are dealing with the emergency. With the help of a body camera, the police force from the control room will be able to assess the situation where the incident occurs so that they can send more police force or make better decisions to help their co-workers and control the situation.
High-speed emergency network communication will also enable first responders such as fire rescue to help manage and sustain response operations during a fire hazard. In any emergency and disaster (natural or human-made) environment, there is a chance that mobile network communications can become congested in disaster areas however, prioritized traffic will enable pre-emption of non-emergency traffic over mission-critical calls made by first responders. For example, drone-based cameras connected over 5G could be used in multistorey fire scenarios to extinguish the fire with more accuracy and reduced time.
Good network connectivity or maintaining a robust ambulance emergency network is a must in terms of real-time communication between driver and ER (emergency room). For example, ambulance personnel can share significant information about the patient with doctors who are waiting in the ER room for the arrival of the patient so that they can plan lifesaving medical procedures.
Mobile network-based Emergency Network requires operations and maintenance teams to maintain the network, usually done by the hosting operator, and any significant Service Outage requires immediate action. For telecom operators, successful network maintenance does not only include optimizing communication networks but also the people, processes, and systems that manage telecom networks.
What are the main activities done by the operator to maintain the network?
Maintenance of 4G base stations and transmission units : Regular maintenance, which includes field visits and battery checks, temperature checks, received power (TX), etc.
Drive testing to measure user experience : Regular drive test is carried out that measures user experience in high footfall areas in malls, roads, temples, and any public places. In addition, regular benchmarking is also carried out with respect to other operators.
Continuous coverage improvements : For coverage improvement, regular optimization and new site rollout is carried out continuously.
Radio network optimization – Existing sites are regularly optimized to serve the best possible area, and this optimization includes soft (parameter level) and hard optimization (done by field visit).
Rollout – If the existing infrastructure/site is unable to cover any particular location, then a new site is the solution - a green field site will be planned by the operator for this location.
RantCell crowd sourcing app that can be deployed on measuring devices used by first responders who collect significant amounts of information related to the quality of experience on the emergency network in terms of signal level, data bandwidth, and latency about location. This enables network owners to identify no coverage spots in urban and rural areas where network coverage needs to be improved. The crowd sourcing solution can help authorities to build their own map data about network availability at the state or national level. This will significantly remove the need for traditional drive testing considering responder units are constantly on the move 24/7.
The solution can also provide information if the mobile network coverage is reliable or poor or non-existent ahead of time before reaching the emergency spot. This enables the first responders to strategies the communication back to the control room, for example- video streaming might not be possible, however, the voice would still be available at the emergency spot.
Crowd sourcing would be more efficient and economical than using the traditional tools and investing in skilled manpower in the form of a drive test by an RF engineer to carry out these tests. In addition, crowd source solutions can help with various other use cases complaint handling by network users, proactive approach to improve the network, identify cities having worst experience, authorities, and network service providers to reduce the monitoring costs and efficiently identify their network issues and improve user experience.
Container logistic companies are among those industries that have joined the digital revolution with the help of automation, remote control, and connectivity with 4G/5G private networks. Connected applications are essential for container logistic companies in terms of delivering efficiencies, reducing costs, and improving profitability and safety. For this, they need better, more reliable data performance – choosing of 5G Private network with greater flexibility is the best solution for container logistic companies.
During the storage of containers (warehousing) and movement of containers, ports generally face network issues in terms of coverage and wireless propagation. Ports face communication issues during transportation/shipping services, supply chain solutions, and digital solutions. Therefore, high-speed network connectivity from the ports’ end is a must (proper functionality of tracking software) and requires good QoE and QoS to the end customers or devices.
Unstable uplink connection, for example, uninterrupted uplink connectivity required for video supplies which help remote control and automation. For the safety and security of ports or container logistic companies, CCTV cameras, and video analytics are playing a major role. So, this is the reason, ports require greater network connectivity to ease their logistics-related operations digitally and effectively.
Poor network capacity and performance of commercial cellular networks can affect external factors (nearby cruise ships) of container logistics.
Any network-related complaints coming from multiple locations by business users of the network take longer to resolve, specifically when QoE data is nonavailable.
So, to manage the complexity of wireless and identify connectivity-related issues in warehouses and terminals, port operators need network monitoring and testing tools, which can measure network coverage and QoE such as latency and data speed. RantCell is being strategically used by some of our customers to monitor multiple ports or terminals by logistic companies. 4G/5G coverage measurement for various sites of container logistic companies are available at their fingertips, which reduce the risk of business interruption and improve network performance.
1. Best/Worst User for each KPI : RantCell identifies such users with the worst experience in the network. For example, a top worst user in the network by the weakest signal level, or the top worst user in terms of high latency.
2.Best/Worst Location (Cluster) : Solutions to identify locations having the lowest coverage or no coverage at all within the private network clusters.
3. Best/Worst Users in a User-Defined Group (Scoring) : RantCell’s Internal scoring Mechanism is useful to score and identify Platinum users’ QoE. Ability to sort users based on scoring and example identification worst experience user with lowest scores.
4. Best/Worst Data Size : RantCell responds to the third-party system together with the Best/Worst devices based on data usage or locations where most data are being downloaded or uploaded.
5. Users not on a specific network : For example, the solution can provide details on how much percentage of the user was on the roaming network (ex-public network) and on the home network, which will be a private network. Or a list of users who are not on a private network.
6. Availability KPI : For each user’s network availability KPI on private networks, it’s also possible to get a percentage out of service for the last 24 hours or several days.
7. Busiest cell IDs (cell loading) : For cell Loading, identify a list of cells with the highest number of users.
8. User Experiencer per User (UUID) : RantCell can locate a single user’s QoE based on its UUID by responding to the third-party system with that UUID QoE KPIs like Latency, Throughput, Coverage, Quality, Technology, etc.
9. Indoor floor plan-based coverage : RantCell's Indoor Floor Plan Based Coverage Tests are helpful for those users who have multistorey buildings, as they can get results per Floor Plan basis.